Shipping Policy

Thank you for visiting and shopping at /​ Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.page1image3388356032page1image3388356320page1image3388356608

Shipment method

DPD Two Days DPDOvernight *

Estimated delivery time

3-5 business days 2 business days 1-2 business days

Shipment cost

Free £3.99page1image3388378624page1image3388378912page1image3388379200page1image3388379488page1image3388379776page1image3388380064page1image3388380352page1image3388380896page1image3388381088page1image3388381376page1image3388381664page1image3388381952page1image3388382240page1image3388382528page1image3388382816page1image3388383104page1image3388383392page1image3388383680page1image3388383968page1image3388384256page1image3388384544

* Overnight delivery is only available for orders with delivery addresses within mainland UK.

Delivery delays can occasionally occur.

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Shipment to P.O. boxes or APO/FPO addresses

Natural Countryside Cereals ships to addresses within the UK territories and the Republic of Ireland and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Natural Countryside Cereals​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Natural Countryside Cereals​​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy
We currently do not ship outside the U.K

Returns Policy

Our ​Returns Policy ​ provides detailed information about options and procedures for returning your order.