Shipping Policy

Thank you for visiting and shopping at www.naturalcountrysidecereals.co.uk / www.ncchealth.com.​ Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.page1image3388356032page1image3388356320page1image3388356608

Shipment method

DPD Two Days DPDOvernight *

Estimated delivery time

3-5 business days 2 business days 1-2 business days

Shipment cost

Free £3.99page1image3388378624page1image3388378912page1image3388379200page1image3388379488page1image3388379776page1image3388380064page1image3388380352page1image3388380896page1image3388381088page1image3388381376page1image3388381664page1image3388381952page1image3388382240page1image3388382528page1image3388382816page1image3388383104page1image3388383392page1image3388383680page1image3388383968page1image3388384256page1image3388384544

* Overnight delivery is only available for orders with delivery addresses within mainland UK.

Delivery delays can occasionally occur.

Update this section based on carriers you support.

Shipment to P.O. boxes or APO/FPO addresses

Natural Countryside Cereals ships to addresses within the UK territories and the Republic of Ireland and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Natural Countryside Cereals​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Natural Countryside Cereals​​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy
We currently do not ship outside the U.K

Returns Policy

Our ​Returns Policy ​ provides detailed information about options and procedures for returning your order.